Contact Us

We reply within 1–2 business days

Support email: [email protected]

Collaboration & wholesale: [email protected]

Before you write

• Order tracking: check the email you received when your parcel shipped
• Customs: import duties are the buyer's responsibility; contact your local customs office
• Custom colors: many Chanhua pieces can be made in custom colors on request

Studio hours

Monday – Saturday, 9:00–18:00 (GMT+8). We answer English, Chinese and basic Spanish.